We don't just answer your calls.
We automate the whole business.
Most of our corporate clients started with one phone line. Today the same AI replies to their WhatsApp, reads the documents customers send, takes orders against the catalogue, calls customers back, and feeds a dashboard their managers actually use. One system across every channel, built around how your company works.
In production since February 2026. Ride-hailing, central government departments, municipalities, a college, a machinery dealer, an ISP campaign and more. More than 75,000 calls and 40,000 chat messages handled by mid-2026.
See the case studies →Everything the AI does for a company
Inbound voice
Answers every call in the caller's language, from your knowledge base, with warm transfer to staff and automatic tickets.
Outbound and campaigns
Enquiry call-backs, reminders, collections, sales campaigns with retries and A/B openers. Thousands of numbers in an afternoon.
WhatsApp, Messenger, Instagram
One inbox. The AI replies in seconds, understands voice notes, hands over to human agents, and remembers the customer across channels.
Document and photo reading
Vehicle registration books, licences, ID cards, bills and app screenshots are read, classified and the fields extracted into your records.
Order desk
Takes phone or chat orders against your catalogue with the authoritative price, reads the order back, creates it with an ID and schedules delivery.
Follow-up dialler
Re-dials unanswered leads on a schedule, inside your calling hours, with the context of the last conversation.
CRM and database lookups mid-call
Greets known customers by name, checks an order, a balance or a booking while the caller waits half a second.
Directory and warm transfer
Staff-editable directory of people and departments. The AI dials the right person and bridges only when a human answers.
Dashboards and reports
Live calls, sentiment, tickets, campaigns, billing statements, and client-facing report pages with recordings.
How a ride-hailing partner went from one line to a whole operation
A fleet partner of a global ride-hailing platform in Kathmandu started with a driver-support phone line: bonuses, payouts, app problems. Within weeks the same AI was handling the rest of the operation.
- WhatsApp support in Nepali, replying within about ten seconds, understanding voice notes, and bundling several messages into one answer.
- Documents read automatically. Drivers send a photo of a vehicle registration book, licence or citizenship card; the AI classifies it and extracts the make, model, plate and owner.
- Registration over chat. A guided conversation collects the driver's details step by step and saves a draft for staff to approve.
- Human agents inside the same inbox, with chats assigned to them, role-based access and a per-agent activity log.
- Onboarding pipeline on the platform's own partner portal: invite, accept, add vehicle, assign driver, proven end to end on real drivers.
- Fleet dashboards with drivers, vehicles, earnings and a live map, synced on a schedule, plus a contacts CRM with vehicle details and CSV export.
By June 2026 the partner's system had handled more than 20,000 calls and 41,000 chat messages, with over 10,700 of the replies written by the AI. Read the case study →
WhatsApp, driver support (sample)
Caller
Dai, bluebook ko photo pathayeko chu, register garna milcha?
AI
नमस्ते दाइ! Bluebook पाइयो: Honda Dio 2022, नम्बर बा २ प ४५६७, मालिक राम बहादुर। अब driving licence को photo पठाइदिनुस्, त्यसपछि म registration draft बनाइदिन्छु।
Caller
[voice note: licence ta purano ho, renew gareko chaina]
AI
हस् दाइ। Licence expire भएको भए पहिले renew गर्नुपर्छ। यातायात कार्यालयको process म पठाइदिन्छु, renew भएपछि यही chat मा photo पठाउनुस्, बाँकी काम म गर्छु।
From a 30-minute call to a system that runs the business
Map the conversations
We listen to two weeks of your real calls and messages and group them: what the AI should answer, what it should transfer, what needs a system lookup.
Build knowledge and connections
Knowledge base from your documents, scans, website and staff. Connect the catalogue, CRM or order system where an answer needs live data.
Standard or custom
Standard: our proven system, your content, live in days. Custom: workflows, dashboard and integrations built around your company. Automation differs per company.
Go live, then tune weekly
We review real calls every week and fix the knowledge base and prompts. One client's resolution rate rose about 30% in the first three months this way.
Proven system, or built for you
Standard system
The same dashboard and core that already runs for ride-hailing, government departments and municipalities. Ready-made and proven. You bring the knowledge base, persona, number and channels; it is live in days.
- ✓Voice in and out, campaigns, tickets, recordings
- ✓Optional WhatsApp, Messenger and Instagram inbox
- ✓14-day free trial
Fully customised
Built around your workflows: custom automations, a branded dashboard, two-way integration with your CRM, ERP, core banking or order system, and the AI exposed to your own apps through an API. For companies where the phone is only one part of the process.
- ✓Document reading, order desk, follow-up dialler, partner-portal sync
- ✓Hosting in Nepal or on your own servers
- ✓Service agreement with SLA and data-processing terms
Connected in production
CRM and contact systems
Adapters for API, CSV and direct database connections. The AI greets known callers by name and logs outcomes back.
Catalogues and inventory
Prices, schemes and stock from your list. Orders created with the authoritative price, never a guessed one.
Ticketing and alerts
Tickets with transcript and sentiment, Telegram or email pings for new leads, role-scoped queues for staff.
WhatsApp Business and Messenger
Meta Cloud API for WhatsApp, Facebook Messenger for shops. Instagram DMs on the same inbox.
Scanned documents into knowledge
OCR ingestion of scanned PDFs, notices and department files, including Devanagari, into a searchable knowledge base.
APIs and webhooks for custom builds
REST endpoints for calls, tickets, contacts and campaigns, and event webhooks, set up during a custom project.
Where your data lives
Records stay in Nepal
Phone numbers, call records, contacts, tickets and recordings are stored on servers in Nepal. Nepali callers' numbers never leave the country.
Live speech processing
The live conversation is processed on TalkC's secured infrastructure located outside Nepal, and is not used to train any model. Clients receive a plain-language data-processing record and consent notice text for their callers.
On-premise for regulated bodies
Banks and government bodies that must keep everything in-country can run the voice bridge on their own servers, with a hybrid architecture we have specified for government deployments.
Before you ask for a scope
We only need calls answered. Is this page for us?+
Start there. Most clients do. The point is that the same system grows into chat, documents, orders and follow-ups when you are ready, without a second vendor.
Do you integrate with our existing software?+
Yes, if it has an API, a database we can read, or a CSV export. CRM, ERP, order systems, catalogues and ticketing have all been connected in production.
Who owns the knowledge base and the data?+
You do. Recordings, transcripts, contacts and the knowledge base are exported on request and deleted when a contract ends.
How long does a custom project take?+
A standard deployment goes live in days. Custom builds are scoped in phases; the first phase (voice plus one integration) is typically a few weeks.
Is the AI yours?+
The conversational AI, prompts, workflows and dashboard are TalkC's proprietary platform, built and operated from Kathmandu.
Automate more than the phone
Tell us which conversations and processes eat your staff's day. We come back with a scope: what the AI answers, what it reads, what it files, and what it costs.
- ✓14-day free trial on the standard system, no credit card
- ✓Your own number, or keep the one you have
- ✓Nepali, Hindi, English and 70+ languages
- ✓Call records and customer data stored in Nepal on request
Request received
We will call or WhatsApp you shortly. Meanwhile, try the live line: +977 970-500-7877